fk44 Privacy Policy — Your Information Is Protected

Last Updated: January 2026

Important: This privacy policy applies to all players using the fk44 website and services. By continuing to use the site, you are considered to have agreed to this policy. For any questions, contact us at [email protected].

1 Introduction & Overview

fk44 is a safe and reliable online gaming platform operated for players in Bangladesh. We place the highest priority on protecting the personal information of our users. This Privacy Policy ("Policy") describes how fk44 collects your personal information, why it collects it, how it stores and processes it, and how that information is kept secure.

This policy applies to the fk44 website, mobile platform, and all related services. It takes effect from the moment you create an account on our platform, use our services, or contact us.

We believe your data belongs to you. That is why fk44 never sells or transfers your personal information to third parties without your permission.

2 What Information We Collect

fk44 collects the following types of information:

2.1 Information You Provide Directly

When you register on our platform or use our services, you voluntarily provide the following information:

Identity Information: Full name, date of birth, and nationality.
Contact Information: Email address and mobile number.
Financial Information: Payment method details — information related to bKash, Nagad, Rocket, or bank accounts.
Identity Verification Documents: A copy of your national ID card or passport (when required).
Account Information: Username and password.

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

Device Information: IP address, device type, operating system, and browser details.
Usage Information: Which pages you visited, how long you stayed, and which games you played.
Transaction Information: Deposit and withdrawal history and details of betting activity.
Cookies and Tracking Information: Session cookies and data that saves your preferences.

Age Verification: fk44 is for users aged 21 and over only. During account verification, we may request the necessary documents to confirm your age.

3 Purpose of Data Use

fk44 uses your information only for the following legitimate purposes:

Account Management: To create, verify, and maintain your account.
Service Delivery: To provide gaming services, process deposits and withdrawals, and award bonuses.
Security and Fraud Prevention: To ensure account security and detect any fraudulent activity.
Customer Support: To resolve your questions and complaints.
Responsible Gaming: To monitor your gaming behaviour and identify problematic patterns.
Legal Compliance: To comply with applicable laws and regulations.
Communications: To send important service-related notifications (and, with your consent, promotional messages).
Platform Improvement: For analytical purposes to improve the user experience.

4 Data Sharing and Disclosure

fk44 never sells your personal information. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party technology providers and payment processors. These partners receive only the minimum information necessary to deliver their specific services, and they are bound by strict confidentiality agreements.

4.2 Legal Obligations

fk44 may disclose relevant information in response to a court order, a lawful request from a law enforcement agency, or any other legal obligation. In such cases, we always aim to disclose as little information as possible.

4.3 Asset Transfers

If fk44 undergoes a business merger, acquisition, or restructuring, user data may form part of the transferred assets. In that event, the new authority will also be bound by this privacy policy.

Please note: fk44 never sells or rents your information to third parties for advertising purposes or for profit.

5 Data Protection and Security

fk44 has adopted industry-standard, state-of-the-art security measures to protect your information:

5.1 Encryption Technology

Industry-standard SSL (SSL/TLS) encryption is used for all data transmitted on our platform. This keeps your personal and financial information completely secure.

5.2 Access Controls

Only authorised fk44 staff, and only when necessary for service delivery, are granted access to your information. Every access is logged and reviewed regularly.

5.3 Security Monitoring

Our systems are monitored 24/7. Any unusual activity is automatically detected and investigated. In the event of a security breach, we act promptly and notify affected users.

5.4 Password Protection

Your account password is never stored in plain text. We use strong hashing algorithms. For your own security, you are also advised to use a strong password and change it regularly.

6 Data Retention Period

How long fk44 retains your personal information depends on the type of data and the purpose for which it was collected:

Account Information: Your complete information is retained for as long as your account remains active.
Transaction Records: Financial transaction data is retained for the period required by legal obligations.
Communication Records: The history of customer support communications is kept for a defined period even after the issue is resolved.
After Account Closure: Some information may be retained for a defined period to meet applicable legal and regulatory requirements.

After the defined retention period, your information is securely deleted or anonymised so that you can no longer be identified.

7 Your Rights

As an fk44 user, you have the following rights over your personal information:

7.1 Right of Access

You can request at any time to find out what information we hold about you. We will provide this information within a reasonable timeframe.

7.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you can request a correction. We will make the necessary corrections as soon as possible.

7.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, where a legal obligation or legitimate business need exists, retaining some information may be necessary.

7.4 Right to Object to Processing

You can opt out of marketing and promotional communications at any time. However, processing that is essential for service delivery may continue.

7.5 Right to Data Portability

You can request your information in a structured, machine-readable format.

To exercise any of the above rights, email us at [email protected]. We will verify your identity and respond within a reasonable timeframe.

8 Cookies and Tracking Technologies

fk44 uses cookies and similar tracking technologies to improve your browsing experience.

8.1 Types of Cookies

Essential Cookies: These cookies are necessary for the core functions of the platform — such as keeping your login session active. They cannot be disabled.
Functional Cookies: These cookies are used to remember your preferences and settings (such as language).
Analytics Cookies: These cookies help us understand how users interact with the platform and improve our services.

8.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.

9 Protection of Minors

fk44 is a platform operated exclusively for adults (aged 21 and over). We do not knowingly collect any information from minors.

If we become aware that a minor is using our platform, we will immediately close that account and delete any collected information.

If you believe a minor has registered on fk44, please let us know at [email protected]. We will take prompt action.

10 Policy Changes and Updates

fk44 may review and update this privacy policy from time to time. When changes are made:

The "Last Updated" date at the top of the page will be changed.
For significant changes, you will be notified by email.
Continuing to use the site after a change is made will be considered acceptance of the new policy.
If you object to the new policy, you may close your account.

Previous versions of the policy may be available upon request. The current version on this page will always be considered the active version.

11 Contact Us

If you have any questions, concerns, or requests about this privacy policy, or if you wish to exercise your data rights, please contact us:

Privacy Enquiries

Our customer support team is always ready to assist in both Bengali and English.

[email protected]

24/7 live chat and email support available

After receiving your request and verifying your identity, we will do our best to respond within a reasonable timeframe. Requests involving complex or multiple matters may take a little longer — we will keep you informed.

fk44's Privacy Policy — Your Data Is Our Responsibility